Welcome to Trend Pearl . By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order.

Website Use

  1. This website is intended for personal and non-commercial use only.

  2. You agree not to misuse the website, interfere with its operation, or attempt unauthorized access to any part of it.

  3. All content, including images, text, and product designs, are the intellectual property of [Your Brand Name] and may not be copied or reproduced without written consent.

Product & Pricing

  1. While we make every effort to display product details, variations in color, finish, or design may occur due to screen resolution or handcrafted nature.

  2. Prices, promotions, and product availability are subject to change without prior notice.

  3. We reserve the right to cancel or refuse any order due to pricing errors, product unavailability, or suspected fraudulent activity.

Orders & Payments

  1. Orders are considered confirmed only after successful payment.

  2. Customers must provide accurate contact and shipping details. We are not responsible for failed or delayed delivery caused by incorrect information.

  3. All payments are processed securely through trusted third-party payment gateways.

 

Refund & Return Policy

At Trend Pearl , customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:

Eligibility

  • Products must be returned within 7 calendar days of delivery.

  • Items must be unused, unworn, and returned in original packaging with all tags intact.

  • Customized or personalized jewellery is not eligible for return or refund.

Process

  1. Submit a return request by emailing [trendpearl01@gmail.com] with your order number and reason for return.

  2. Our support team will review the request and provide return instructions.

  3. Ship the item securely to the return address shared by our team.

  4. Upon inspection and approval, we will initiate the refund process.

Refund Timelines

  • Refunds will be processed within 7–10 business days to the original mode of payment.

  • Shipping charges and COD fees (if applicable) are non-refundable.

  • Exchanges are subject to stock availability.

Disclaimer

  1. Product descriptions, images, and specifications on the website are provided for informational purposes only. Although we take utmost care in ensuring accuracy, Trend Pearl does not guarantee that all details are error-free.

  2. Jewellery materials are skin-safe as per industry standards; however, we do not assume liability for any allergic reactions or sensitivities.

  3. To the fullest extent permitted by law, Trend Pearl disclaims any liability for damages, losses, or injuries arising from the use of our website or products.